Job Completion Survey

We had our bathtub plus surrounding n vanity sink replaced. It was a 2 day process. Jeffery was our installer. He was very nice and did a good job. He also cleaned up very well after he was finished. Overall, we loved what we saw and Great Lakes is great.
Ps. Jessi was our consultant. She was awesome

Unfortunately I have to change it to 3 stars. The cover plate (not sure what is called and I don't now know how to attach a picture) that's used to hide the hole where the shower arm comes out is out already. We did not use the shower the two days to give it extra time to dry.
We are little disappointed since we do like our new bath.

Update: they reached out to me to have the over plate. He was nice although i decided to just glue that thing back myself. But I appreciate the call and will work with Great Lakes again.

The guys did a great job with our bathroom renovation. They got the job done on time. They were neat and cleaned up every day before leaving for the evening. It was a pleasure to work with them.

We had Great Lakes do a complete master bathroom remodel this past March and we could not be more thrilled with how it turned out.

Our original idea was to just replace the shower with the Onyx material we saw at the Minnesota State Fair. But thanks to some great suggestions from Alan, our salesman, we ended up gutting the whole room and starting from scratch. We ended up using the Onyx material to surround our shower, tub, and also used it on the vanity and make up table tops. We are in love with Onyx- it's beautiful, durable and easy to clean.

We also were impressed with the installer who was meticulous with every detail. He even suggested to wrap our window in Onyx and that now is the center piece of the room.

We love how all the colors for the Adura floor tile (also provided by Great Lakes), Onyx and artwork decor all pulled together and complemented each other. This is a room we use everyday and we are so happy with the end result, we can not say enough good things about Great Lakes. There were no cost overruns, they started the work on time and finished when they promised. They also were very accommodating with other contractors we had working along side of them. Their team of professionals certainly helped us exceed our goals!

We definitely recommend Great Lakes, and look forward to planning our next remodel job with them.

Order and install process has been great and simple as pie! The installers are good boys...even cleaned up after themselves which makes me very happy! Top notch and premium work! Thanks so much

Great price, quality product, quality install.

It was a pleasure having your company redo our bathroom, and having Andrew doing the work. We are very pleased with how the bathroom looked when completed.

Very professional and friendly, Very clean. On time!! Communicated what was being done and thorough ending explaining how everything worked with door/window features. Would def recommend to everyone we know!

Very satisfied with product and installation.

Installer was great. New tub and surround look fantastic. Makes the rest of the house even more shabby. Installer communicated well and was very timely.

Great Lakes recently updated our bathroom. It turned out better than we expected. I would highly recommend them and plan on using them in again in the near future.

Pretty good, could have used two guys for the demolition so they could have finished in a more timely manner.

Pleasant guys to work with, and the gals in the office were great too. Love my me bath!! Thanks!

Excellent experience with Great Lakes. They kept me up to date of the whole process from buying the windows to timeline on install. Very timely and excellent craftsmanship. Joe and Nick did a great job, very clean, and excellent end product. I would definitely recommend and use Great Lakes in the future.

I had my bathtub and surround replaced. My installer was Blake. He was very professional, courteous, and personable. It was a two day project. On the first day he did all the tear-down, pulled the old tub, and got the new one installed. The second day was inspection of the plumbing and then installing the surround and the hardware. I thought he did a great job. What a difference! It's so bright and clean and new looking. He also did a great job cleaning up afterwards. Not only at the end of the project, but at the end of the first day. All the drop cloths were removed, the tools were gathered up and stored in a corner of the bathroom and the floor was swept. Great job, Blake!

Extremely talented and professional agency that's the meaning of the word "Craftsmanship" from start to finish. I hired this company to do my kitchen and counter tops to start with. I had them back 8 months later to replace all my windows. No regrets just everyday happiness. Ask about their lifetime warranty too.

I want to say how pleased we are with our kitchen cupboard/counter top
remodel. Jeff was very thorough and patient with my initial indecision and questions about styles and colors. When the workmen came, they were efficient and courteous. I think the company has good products and is managed well. Thank-you for all your hard work and attentiveness, Jeff and crew.
Karen Stiles

Our installer, Joe, did an excellent job installing our new patio door. He was very professional and left the job site clean as when he started. I would recommend them.

They didn't rush us to decide what we wanted, in fact, we changed our minds and went a totally different route. We had an obsolete desk area in the kitchen and as we requested they specially created a cabinet area to hold a beverage fridge and a wine rack. Everyone arrived when they said they would, they asked us daily if we had any questions regarding the progress on the project, and they finished when they said they would. In 7 days we had a brand new kitchen with quartz counter tops with a new sink and faucet.

We got our windows replaced by great lakes. 12 windows on our house.

The crew was amazing. My fiance stayed home all day to help them out with any questions. They were polite and wonderful, gave us all the information we could ever want, and even did some extra things for the windows to make it look more professional, and boy did it pay off.

The final product looks great and after a year of researching the products available, I am still so glad we went with great lakes.

Everything is great and I would choose them again for the same project. I would choose them first for any other project because they have earned my trust and business for anything they do. Quality product, great and professional team, I can't say enough great things about them.

Excellent

Great Lakes recently installed a new shower and bathtub for us and we had a wonderful experience with them. The entire process was quick and painless, from the salesperson, to the measurements and preparation, to the installation and cleanup.

A special thank you to our installer Andrew, who was incredibly a efficient and polite, and did an incredible job with the installation. Would recommend him 110%

Great job! Friendly workers. Would definitely have them back.