Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Kevin M Richfield, MN Jul 30th, 2018	Our bathroom remodel was completed on time and to our satisfaction. We've had a couple of follow-up requests and have received great service, even after we signed off on the project. Our project lead, Joe, is very professional, but personable. He started each day by explaining what he was going to work on, and asked us if we had any questions or specific direction for him to follow (placement of towel bars, soap dish, etc) He made sure he was doing things the way WE wanted it done. He offered his opinion on a couple of things where he thought he could improve on our ideas, but didn't make us feel 'stupid'! Overall, a great job!
Paul Y. St. Anthony Village, MN Jul 28th, 2018	Thoroughly professional outfit, top to bottom, and top quality products. They just finished replacing all of the windows in our house with Sunrise Restoration windows, and we are thrilled with the end product. If you are in the market for new windows, do yourself a favor and give Great Lakes Home Renovations a call.
Janet Goossens Saint Paul, MN May 17th, 2018	Jesse was very professional and courteous. Called prior to arriving which was helpful. Very knowledgeable on renovation/installation of new bathrooms. Gave me a timeline the first day and it was adhered to. Would highly recommend this company.
Kay Larson Becker, MN Apr 12th, 2018	Wow! Tony and Andrew were excellent- Had Onyx shower and vanity tops installed and they did a better job than the original builder.
Rick T Stanley, WI Mar 2nd, 2018	Are installer Travis was great. He did an excellent job.
Mary T Stanley, WI Mar 2nd, 2018	Travis our installer was great. You don't see many young people who want to work and take pride in what they are doing. Did are shower like it was his own. What a nice young man.
Billy W Forest Lake , MN Posted on Dec 27th, 2017	Had a window and door install and both are great! Service was also great!
Ninna W Forest Lake , MN Posted on Dec 22nd, 2017	We love our new window and especially our door! It's so fun to personalize your house to what you like with Great Lakes.
Brandon S Shoreview, MN Posted on Dec 22nd, 2017	Work was done well and workers were polite, just had a new shower put in. Took a few days but was well worth it.
Ann H Apple Valley, MN Dec 21st, 2017	I was extremely happy with the new patio door I got installed! They did a great job and were professional - they cleaned up and made sure I knew how to use my new door. I would highly recommend them - they are professional and extremely courteous.
Ellen N Eden Prarie, MN Posted on Nov 30th, 2017	We started the project very apprehensively and with guidance from Great Lakes finished very happily. The shower and counter top look amazing! Jesse was our installer and we were so impressed with his thoroughness in explaining things to us and in doing the install. We would recommend Great Lakes to any and all!
Brian M Circle Pines, MN Posted on Nov 30th, 2017	They did the job in less time than they told me it would take. The new windows are great.
Breanne J Bloomington, MN Posted on Nov 9th, 2017	Our new basement windows turned out great! I can't believe what a difference it makes, both visually and in temperature.
Charles S Little Canada, MN Jul 27th, 2017	Gary Graczyk was our sales person. He new the product, and had all we needed to select our cabinets on his first meeting with us. What a time saver. He talked about high quality and great install. He promised 5 working days. We had all cabinets done, and two new ones made. All I can say is WOW! The kitchen looks new, and Tony ( with a new baby on the way) finished in 4 days. Great experience with Great Lakes Home Renovation. Would recommend them to anyone. Company Replied on Sep 13th, 2017 Thank you, Gary. We appreciate the kind words. We hope you enjoy you new kitchen.
Courtney H Minneapolis, MN Posted on Jun 1st, 2017	GLHR anticipated there might be extra work needed with my bathroom remodel because I live in an old house and the previous owner had tiled over the bathroom window. GLHR did a great job finding a contractor who specializes in stucco to replace my rotted-out wall. Once they were able to get in to install my new floor, tub, and surround, it was a quick and seamless project. I now have a beautiful new bathroom that I love, complete with a glass block window!!
Rhonda D Belle Plaine, MN Posted on May 17th, 2017	Very satisfied with the results and with Josh. The bathroom looks fantastic. Josh was efficient and courteous. Would definitely recommend your company y and Josh.
Kurt L Apple Valley, MN Posted on May 17th, 2017
Ann M New Brighton, MN Posted on May 9th, 2017	The guys did a great job with our bathroom renovation. They got the job done on time. They were neat and cleaned up every day before leaving for the evening. It was a pleasure to work with them.
Glenda H Brooklyn Park, MN Posted on May 6th, 2017	We had Great Lakes do a complete master bathroom remodel this past March and we could not be more thrilled with how it turned out. Our original idea was to just replace the shower with the Onyx material we saw at the Minnesota State Fair. But thanks to some great suggestions from Alan, our salesman, we ended up gutting the whole room and starting from scratch. We ended up using the Onyx material to surround our shower, tub, and also used it on the vanity and make up table tops. We are in love with Onyx- it's beautiful, durable and easy to clean. We also were impressed with the installer who was meticulous with every detail. He even suggested to wrap our window in Onyx and that now is the center piece of the room. We love how all the colors for the Adura floor tile (also provided by Great Lakes), Onyx and artwork decor all pulled together and complemented each other. This is a room we use everyday and we are so happy with the end result, we can not say enough good things about Great Lakes. There were no cost overruns, they started the work on time and finished when they promised. They also were very accommodating with other contractors we had working along side of them. Their team of professionals certainly helped us exceed our goals! We definitely recommend Great Lakes, and look forward to planning our next remodel job with them.
Tiffany x New Hope, MN Posted on May 6th, 2017	Order and install process has been great and simple as pie! The installers are good boys...even cleaned up after themselves which makes me very happy! Top notch and premium work! Thanks so much
Reid R Shakopee, MN Posted on May 6th, 2017	Great price, quality product, quality install.
Max S Owatonna, MN Posted on May 3rd, 2017	It was a pleasure having your company redo our bathroom, and having Andrew doing the work. We are very pleased with how the bathroom looked when completed.
Sharon B Lakeville, MN Posted on May 2nd, 2017
Gary G Apple Valley, MN Posted on Apr 29th, 2017	Very satisfied with product and installation.
Brittany K Burnsville, MN Posted on Apr 29th, 2017	Very professional and friendly, Very clean. On time!! Communicated what was being done and thorough ending explaining how everything worked with door/window features. Would def recommend to everyone we know!
Jeanne S South Haven, MN Posted on Apr 28th, 2017	Installer was great. New tub and surround look fantastic. Makes the rest of the house even more shabby. Installer communicated well and was very timely.
Sharon B Lakeville, MN Posted on Apr 27th, 2017	Great Lakes recently updated our bathroom. It turned out better than we expected. I would highly recommend them and plan on using them in again in the near future.
1965calderon Maple Grove, MN Posted on Apr 26th, 2017
Carol F Crystal, MN Posted on Apr 24th, 2017	Pretty good, could have used two guys for the demolition so they could have finished in a more timely manner.
Eunie B Apple Valley, MN Posted on Apr 22nd, 2017	Pleasant guys to work with, and the gals in the office were great too. Love my me bath!! Thanks!
Josh R Minneapolis, MN Posted on Apr 20th, 2017	Excellent experience with Great Lakes. They kept me up to date of the whole process from buying the windows to timeline on install. Very timely and excellent craftsmanship. Joe and Nick did a great job, very clean, and excellent end product. I would definitely recommend and use Great Lakes in the future.
Kathy S Ham Lake, MN Posted on Apr 19th, 2017	I had my bathtub and surround replaced. My installer was Blake. He was very professional, courteous, and personable. It was a two day project. On the first day he did all the tear-down, pulled the old tub, and got the new one installed. The second day was inspection of the plumbing and then installing the surround and the hardware. I thought he did a great job. What a difference! It's so bright and clean and new looking. He also did a great job cleaning up afterwards. Not only at the end of the project, but at the end of the first day. All the drop cloths were removed, the tools were gathered up and stored in a corner of the bathroom and the floor was swept. Great job, Blake!
Karen S Apple Valley, MN Posted on Apr 18th, 2017	I want to say how pleased we are with our kitchen cupboard/counter top remodel. Jeff was very thorough and patient with my initial indecision and questions about styles and colors. When the workmen came, they were efficient and courteous. I think the company has good products and is managed well. Thank-you for all your hard work and attentiveness, Jeff and crew. Karen Stiles
Matt H Belle Plaine, MN Posted on Apr 18th, 2017	Our installer, Joe, did an excellent job installing our new patio door. He was very professional and left the job site clean as when he started. I would recommend them.
Chrisann J Shoreview, MN Posted on Apr 16th, 2017	They didn't rush us to decide what we wanted, in fact, we changed our minds and went a totally different route. We had an obsolete desk area in the kitchen and as we requested they specially created a cabinet area to hold a beverage fridge and a wine rack. Everyone arrived when they said they would, they asked us daily if we had any questions regarding the progress on the project, and they finished when they said they would. In 7 days we had a brand new kitchen with quartz counter tops with a new sink and faucet.
Chris S Minnetonka, MN Posted on Apr 15th, 2017	We got our windows replaced by great lakes. 12 windows on our house. The crew was amazing. My fiance stayed home all day to help them out with any questions. They were polite and wonderful, gave us all the information we could ever want, and even did some extra things for the windows to make it look more professional, and boy did it pay off. The final product looks great and after a year of researching the products available, I am still so glad we went with great lakes. Everything is great and I would choose them again for the same project. I would choose them first for any other project because they have earned my trust and business for anything they do. Quality product, great and professional team, I can't say enough great things about them.
Mary J Roseville, MN Posted on Apr 15th, 2017	Excellent
Lindsey N Robbinsdale, MN Posted on Apr 15th, 2017
Andrew W Richfield, MN Posted on Apr 12th, 2017	Great Lakes recently installed a new shower and bathtub for us and we had a wonderful experience with them. The entire process was quick and painless, from the salesperson, to the measurements and preparation, to the installation and cleanup. A special thank you to our installer Andrew, who was incredibly a efficient and polite, and did an incredible job with the installation. Would recommend him 110%
Heidi B Minnetonka, MN Posted on Apr 8th, 2017	Great Lakes replaced 12 of our windows on the first floor. Crew was friendly, knowledgeable, and clean. Even installed an extra quarter round in the bathroom to cover up work a previous homeowner did. Always went the extra mile to make sure everything looked great and was completely up to code. If you want an honest crew with incredible work, these are your people.
Carles N Brooklyn Center, MN Posted on Mar 31st, 2017	We recently had a new bathroom complete by this company. We’re very pleased with the process and end result. The project was completed on time and at the quoted price. The tub side of bathroom was taken down to the studs and sub floor. The old iron tub and plumbing was removed and replaced. New drywall and a subway tile surround were installed. The functional and visual results are stunning.
Nancy H Apple Valley, MN Posted on Mar 27th, 2017	I have always had a great experience working with Great Lakes. They have done work previously for me and I have always been delighted with the results. I started with all new windows, a new front door through Great Lakes Window and Siding Co, and now created three new bathroom remodels, all using Great Lakes materials. This last remodel took them one week to complete. I was very impressed how they managed to keep the house clean during all the demolition work. They left the house immaculate when they were finished for the day; I sometimes forgot they had been working in my home. The men who came into my home were very professional. Everyday the arrived promptly, were very pleasant, and extremely helpful. They have done a fantastic job! I love my new bathrooms!
Rose A Ramsey, MN Posted on Mar 26th, 2017
Ann R Apple Valley, MN Posted on Mar 21st, 2017	I've had Great Lakes replace windows in my house 2 separate times (I'm replacing a few windows at a time vs all at once) and they've been great to work with. From the sales people (Gary) to the customer service people to the installers, everyone I've worked with has been very service oriented, responsive and professional. I'm very happy with my windows and the company!
Holly A Golden Valley, MN Posted on Mar 20th, 2017	We recently had a new bathroom complete by this company. We could not be more pleased with the process and end result They gutted the old bathroom and installed new drywall, tub, and surround. The time frames they gave us at the outset were exact. They followed through with everything the sales person stated. The installer was EXCELLENT! I can not say enough how professional and skilled he was. He showed up each and every day on time and always called when he was on his way in the morning. He was informative of his process and open to all of my questions. The mudding and taping was seamless and all other work completed was thorough and impeccable quality. I was prepared for and expecting some issues along the way. I can be picky and am critical of details. I could not say one negative thing. I was so pleasantly surprised and impressed. Every person that we spoke to during the process was friendly and helpful. They returned calls promptly and were able to answer all questions we had about the install. I would not hesitate to recommend them to family/friends and I will also use them in the future for any home updates.
Karen H Apple Valley, MN Posted on Mar 18th, 2017	It was a great experience! They were fast and efficient!
Joe O Bloomington, MN Posted on Mar 18th, 2017
Mark D Coon Rapids, MN Posted on Mar 14th, 2017
Paula W Eden Prarie, MN Posted on Mar 11th, 2017	We had all three of our bathrooms done and are extremely happy with the end result. Gary Grazcyk, the sales person, was fantastic to work with. He was very knowledgeable, was always on time, got back to me quickly when needed. We love our new bathrooms and would recommend Great Lakes and Gary whenever we can. All three bathrooms were done the same week and we always had one bathroom to use during the week.
Todd H Eagan, MN Posted on Mar 11th, 2017