Job Completion Survey

We were very impressed with Great Lakes Home Renovations.
They did the job exactly as originally described and even went the extra mile to insure total satisfaction. We would recommend Great Lakes to any who are interested in renovations

We did a tub to shower conversion. The guys were very professional, courteous, timely, finished in 2 days. Laid runners to protect our carpeting and picked up well before leaving the site. We love the shower....turned out exactly as we expected. One word of caution to avoid any unecessary confusion or delay, make sure if you are supplying your own hardware (showerhead, faucet or handle) that you confirm its compatability with the cartridge they will supply. Otherwise, you can purchase the entire trim kit from them without a problem.

Great staff. Highly recommend.

Great Lakes replaced 12 of our windows on the first floor. Crew was friendly, knowledgeable, and clean. Even installed an extra quarter round in the bathroom to cover up work a previous homeowner did. Always went the extra mile to make sure everything looked great and was completely up to code. If you want an honest crew with incredible work, these are your people.

We recently had a new bathroom complete by this company. We’re very pleased with the process and end result. The project was completed on time and at the quoted price.

The tub side of bathroom was taken down to the studs and sub floor. The old iron tub and plumbing was removed and replaced. New drywall and a subway tile surround were installed. The functional and visual results are stunning.

I have always had a great experience working with Great Lakes. They have done work previously for me and I have always been delighted with the results. I started with all new windows, a new front door through Great Lakes Window and Siding Co, and now created three new bathroom remodels, all using Great Lakes materials.

This last remodel took them one week to complete. I was very impressed how they managed to keep the house clean during all the demolition work. They left the house immaculate when they were finished for the day; I sometimes forgot they had been working in my home. The men who came into my home were very professional. Everyday the arrived promptly, were very pleasant, and extremely helpful. They have done a fantastic job!

I love my new bathrooms!

Great quality work, everything was cleaned up perfectly, Thanks very much!! Friendly staff.

I've had Great Lakes replace windows in my house 2 separate times (I'm replacing a few windows at a time vs all at once) and they've been great to work with. From the sales people (Gary) to the customer service people to the installers, everyone I've worked with has been very service oriented, responsive and professional. I'm very happy with my windows and the company!

We recently had a new bathroom complete by this company. We could not be more pleased with the process and end result
They gutted the old bathroom and installed new drywall, tub, and surround.
The time frames they gave us at the outset were exact. They followed through with everything the sales person stated.
The installer was EXCELLENT! I can not say enough how professional and skilled he was. He showed up each and every day on time and always called when he was on his way in the morning. He was informative of his process and open to all of my questions. The mudding and taping was seamless and all other work completed was thorough and impeccable quality.
I was prepared for and expecting some issues along the way. I can be picky and am critical of details. I could not say one negative thing. I was so pleasantly surprised and impressed.
Every person that we spoke to during the process was friendly and helpful. They returned calls promptly and were able to answer all questions we had about the install.
I would not hesitate to recommend them to family/friends and I will also use them in the future for any home updates.

It was a great experience! They were fast and efficient!

Our installer, Joe, did an excellent job installing our new patio door. He was very professional and left the job site clean as when he started. I would recommend them.

Experience exceeded my expectations. Fast, clean, and respectful of my home
The windows are a huge improvement. Everything went according to planned.

Great staff. Highly recommend.

We had all three of our bathrooms done and are extremely happy with the end result. Gary Grazcyk, the sales person, was fantastic to work with. He was very knowledgeable, was always on time, got back to me quickly when needed. We love our new bathrooms and would recommend Great Lakes and Gary whenever we can. All three bathrooms were done the same week and we always had one bathroom to use during the week.

We got our windows replaced by great lakes. 12 windows on our house.

The crew was amazing. My fiance stayed home all day to help them out with any questions. They were polite and wonderful, gave us all the information we could ever want, and even did some extra things for the windows to make it look more professional, and boy did it pay off.

The final product looks great and after a year of researching the products available, I am still so glad we went with great lakes.

Everything is great and I would choose them again for the same project. I would choose them first for any other project because they have earned my trust and business for anything they do. Quality product, great and professional team, I can't say enough great things about them.

Thank You great lakes!

The installers were right on time and very professional. They did a great job of sealing everything up and installing the new products the right way.

Fast installation of windows with attention to detail. Conscientious workers who reviewed operational instructions of casement windows and patio door as well as weather-tight installation
First impression of windows is favorable: definitely lessened outdoor noise, seems to be warmer in house during cool temperatures, and like transparency of screens. As with most long-term home projects, time will determine the full value.

Great Lakes did a great job! Our installer Joe took obvious pride in his work. He was professional, friendly and efficient.

Wonderful service and top notch installation!