Job Completion Survey
- Reviewed By: Jess N.
- Location:
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This review was copy/pasted from:
- Original Review Link: https://www.google.com/search?q=glhrco&oq=gl&aqs=chrome.0.69i59j69i57j0i67j46i67j0i67i433j69i60l3.1477j0j7&sourceid=chrome&ie=UTF-8#lrd=0x87f630d61086b347:0xc142990f14acb1bb,1,,,&scso=_HW2NY5jnHP7bz7sP-ICSeA_60:904 Link to Original Review Posted on Google
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Comment:
My husband and I found Great Lakes at the Minneapolis Home and Garden show. We got several quotes and theirs was the best for what we wanted. We have an older house and wanted to maintain the look of the old windows but also updating so that the windows would be more energy efficient. The process was pretty smooth, though more regular communication between ordering the windows and installation may have been nice (we weren't updated on the status of the windows, but it was only about 4 weeks, so it wasn't that significant a problem). I'm giving 4 stars due to the installers. They were over 30 minutes late, due to traffic they told us. They said they would be at our house for 5.5-6 hours and ended up being there for 7 hours. Not a problem, but one of the installers kept chatting with us even as I was trying to walk him to the door. While they were installing our windows, they trampled several of our flower beds. While I understand they can't always avoid the flowers or plants, my husband saw one of the installers turn and drop a piece of the old window into our flower bed without any concern for the damage they were causing. He had to ask them to be careful.
But, even with the installers leaving a bit to be desired, the windows are great. They work perfectly and have significantly helped us keep our house cool these last 2 weeks. I am very happy that we got the windows that we did. -
Overall Rating