Great Lakes Home Renovations

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reviews

Job Completion Survey

Reviewed By: Meghan H.
Location: Eagan , MN

How was your experience with the first phone call to the company? 5 Stars5
How would you rate the appearance of our service technician? 5 Stars5
How would you rate the competence of our service technician? 5 Stars5
How was the cleanup process? 4 Stars4
How would you rate your overall experience with us? 4 Stars4
Comment From the beginning we had a great experience with Great Lakes. Our sales guys was amazing!!! We had every window in our home replaced and a sliding glass door. There were a couple hiccups along the way- two windows were the wrong size and had to be reordered, but for the most part the project went fairly well. With all the rain we got this summer, Joe rescheduled the install a couple of times, we are pretty flexible so it wasn’t that big of a deal. However, when the final windows did get installed one of our security sensors got tossed. I reached out to our installer Joe, who we had had a great relationship with, and he told me he didn’t have it and didn’t see one anywhere and had already tossed the windows. So I called and left a message for Derek, still haven’t heard anything back. I’m slightly baffled... this isn’t that big of a deal, but it is something that is missing and we do need to figure out how we are going to get it replaced. I’m more frustrated that we were planning on redoing our entire kitchen and bathroom as well, but if communication is this hard when a tiny error occurs that nobody wants to take accountability for, I have a huge issue with that.
Overall Rating 4.5 Stars

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Why Choose Us?

We have been exceeding the expectations of Greater Twin Cities Area homeowners since 1995 by offering the highest quality products and service at the best possible value.

Dan and Mary Brouillet started Great Lakes Home Renovations out of their Lakeville home in 1995. The business and team quickly grew and eventually expanded into a showroom in Apple Valley in 2000. During the early days, Dan and Mary developed a vision; to create a home improvement experience that’s unrivaled by delivering only the highest quality products and service.

Our team understands that the process of remodeling a bathroom can be daunting. With all the different options and details, it’s hard to know where to begin. That’s where we come in. We understand the challenges of bathroom remodeling and have the skills and experience to come up with a design plan that fits each homeowners’ unique needs and help minimize the impact of living in a house that is under improvement.

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Contact Us Today

Contact us today to find our project specialists, sales representatives & service technicians that are here to help!

Our Showroom

14690 Galaxie Avenue, Suite 100
Apple Valley, MN 55124

Business Hours

Monday - Thursday 8am to 5pm
Friday - 8am to 4pm
Saturday - 9am to 1pm
Sunday - Closed
Free In-home Consultations by appointment