Job Completion Survey
- Reviewed By: Melea B.
- Location: Apple Valley, MN 55124
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This review was copy/pasted from:
- Original Review Link: https://www.google.com/maps/contrib/115642141216206985207/place/ChIJR7OGENYw9ocRu7GsFA-ZQsE/@44.7363832,-93.2093448,16z/data=!4m6!1m5!8m4!1e1!2s115642141216206985207!3m1!1e1?hl=en-GB&entry=ttu&g_ep=EgoyMDI0MTEwNi4wIKXMDSoASAFQAw%3D%3D Link to Original Review Posted on Google
- Comment: I had 4 windows installed 3 years ago and am very, very pleased with the results. I'd had quotes from other companies; Great Lakes acted like they really cared about me as a person more than the bottom line of selling expensive windows. I was not home when the windows were installed; however, my father reported that the installer was very knowledgeable and explained everything he was doing. The grate on the middle window had been accidentally custom made going horizontal instead of vertical; the company immediately made the correct window and installed it as soon as it was finished. Then the bottom window cracked as soon as frost hit (I've worked with glass as a picture framer and am familiar with the nature of glass - it was cracked but did not impact the effectiveness of the window); Great Lakes immediately made a replacement. I have had no problems since. Perhaps the best part is that they don't call me every year trying to sell new stuff. I did contact them a year ago inquiring about a bath remodel, but my project is not something they were able to do (I have an old, unique house). They did not use the situation to try to sell me something else. When I have enough saved up to replace more windows, they are the first company I will call.
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Overall Rating