Job Completion Survey
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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cheryl M.Circle Pines, MNReviewed on September 17th, 2014
We had new windows installed in our full house and a new back door. They are wonderful and the service was prompt and the job was completed in 1 day. The crew started at 7am amd left here at 9:30 pm they worked long and hard. They cleaned up every bit of the waste and protected our house with tarps. I am thrilled with the job and our windows.
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Jennifer H.Farmington, MNReviewed on September 4th, 2014
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Jeffrey N.Little Canada, MNReviewed on June 23rd, 2014
They replaced nearly all the windows in my house. They were always prompt in arriving, and cleaned up very well each night. The quality of their windows is very high and their installation was great.
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Christel S.Farmington, MNReviewed on June 16th, 2014
It went very well. Their product was very good. Their installation guys were excellent. Their warranty was great.
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perry T.Roseville, MNReviewed on June 12th, 2014
They put a small picture window in our kitchen. They did a nice job.
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Denise D.Woodbury, MNReviewed on June 12th, 2014
Everything went very well. They gave a nice quote. They did a review of everything we needed, made sure that we knew what they were going to be doing and what we needed to do. Then they did the installation which was quite a complicated installation. They did an awesome job. They did well on the clean-up and they have a good warranty.
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Bob M.Roseville, MNReviewed on June 12th, 2014
They were fine and they were extremely good.
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Diana Y.Apple Valley, MNReviewed on June 12th, 2014
The one job that they did for me was fine. It was good. They were right there when they said they were going to be.
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THOMAS M.Burnsville, MNReviewed on June 5th, 2014
We shopped around and they had a good product of value. They weren't the cheapest, but it seemed to be a steady company, and after looking at a few we picked them. I recommend them. They were on time, they did what they said, and the installation looked really good when they were done. They were dependable, and came out on time was a good thing.
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John P.Edina, MNReviewed on June 5th, 2014
We have them out twice in the last 7 years. We are very happy with the product, the service, and the price. They have done excellent work, and provided value to us. The interactions with them was very good, and we have recommended them several times.
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Robert W.Falcon Heights, MNReviewed on June 5th, 2014
They worked quickly. It was done very personally. They cleaned up really well. They got it done in a whole day. Some of our windows are rather big so they did have to do some ordering. It turned out well.
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Kyle G.Hudson, WIReviewed on June 3rd, 2014
Great Service! Great Windows! I have had these windows for one winder season and noticed savings in power and comfort! I will be requesting they return to finish up the remaining windows in the future.
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Eugene W.Burnsville, MNReviewed on June 3rd, 2014
It was a commercial project.
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Therese C.Woodbury, MNReviewed on May 28th, 2014
I was very impressed with the knowledge of the person who came out to talk to me about Great Lakes windows. It was largely because of his presentation that I chose Great Lakes after having interviewed 5 other companies. They completed the work very quickly and professionally. They were somewhat more expensive than other companies but I chose them because I was more convinced that they would do the work well and that I would have fewer problems. The windows look great - they have a little more white around the frame which creates more of the appearance of trim which I really like. All in all, a very positive experience.
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Andrea P.Reviewed on May 24th, 2014
These guys are so great! Gary got us a great deal and they were installed so quickly! We had ugly, inefficient, 40 year old windows and now we have beautiful new ones that i anticipate will save us a TON of money this winter. We only did 4 windows this time but we plan on doing the rest with these guys next year.
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Todd L.Reviewed on April 28th, 2014
I found Great Lakes window and siding go be an excellent company to do business with. From the salesman Gary, who didn't push me into anything I didn't want and was offered a superior product compared to several other window companies. The amount of quality for not much more than Home Depot is worth every penny. The installers were very professional and I could tell that they took pride in their work which makes me confident in the long-term craftsmanship. My installers only install for Great Lakes which makes them reliable. I've heard too many horror stories of big-box chain stores who contract their installers. Thank you Joe and Chuck you did great work!!!!
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barb E.Farmington, MNReviewed on March 29th, 2014
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Brenda A.Reviewed on March 16th, 2014
We have had windows, shower and door installs completed. We have been happy with all of them. The most recent door installs were great. The crew (Joe, Chuck and Cesar) did an excellent job. They worked effortlessly together and was like clockwork! Would definitely recommend!
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Heather J.Reviewed on February 10th, 2014
Great work! Very skilled workers removing my old drafty 30 year old windows. They look great! Very happy with the results
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Jennifer S.Oakdale, MNReviewed on May 14th, 2013
Great Lakes Window & Siding did a great job on our home. Not only did they help educate us on the differences in windows, they took time to show us all of our options and pricing alternatives. Their staff was very professional and friendly to work with. The installation process was quick, but still had great attention to detail. Thank you to their entire team for doing a great job!
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Timothy B.Eagan, MNReviewed on October 13th, 2012
From start to finish, the experience was fantastic. We found these guys at the State Fair and just decided to schedule an appointment for a free estimate since we were looking for windows for our entire house. The salesman came out and was incredibly knowledgeable about the product he was selling. I never felt pressured at all and he did his best to accommodate our financial restrictions. We received financing on the spot and scheduled everything that night! The whole experience was really easy. The workers that came out to our house were right on time. And when I say right on time, I mean to the minute. I was really surprised actually. They were incredibly friendly and you could tell they really took pride in what they were doing. They were clean and worked really hard. Just 2 people put in 7 windows in one day. They still had our patio door to install and to place all the trim on the windows so they came back the very next morning to finish. We were at work at the time and as they finished earlier in the day, we didn't see them leave. The worker left his phone number for us to call when we got home so that he could come back and show us how everything worked and how to clean them etc... Couldn't ask for a better experience. Great job guys; I'll be referring you to everyone that needs work done!
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Home O.Reviewed on May 23rd, 2012
They did all of the windows on our house and we could not be happier. Most of the windows were installed 8 years ago, and we haven't had a single problem. They open beautifully, and are sooooo much easier to clean. 2 years ago, we replaced our sliding glass door, and the remaining windows. The installation process was very smooth both times, and they were very diligent to leave our property as they found it. No loose nails or debris in our yard. We are thrilled with the work, and would absolutely use them again. We have recommended them to many friends, and to my knowledge, they have all been very happy. You can't beat the quality and the service for the price!
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Home O.Reviewed on May 17th, 2012
Great Lakes Window & Siding exceeded my expectations. The entire process - from the info session, to the sales process, measuring, purchase, and window install - was seamless and transparent. Their staff is very friendly and knowledgeable. I even felt completely comfortable leaving my door wide open for the installer to complete the project when I left for work. One person installed new windows in 1/2 my house in one day - impressive! Thanks for a job well done. My new windows are beautiful!
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Angela K.Saint Paul, MNReviewed on April 29th, 2012
The salesman used the high-pressure, if-you-buy-now-we'll-give-you-a-discount tactic. We were able to get more off the price by agreeing to pay with a check instead of with credit. I think if you do have them out for a quote, say that you've received quotes from other companies or actually get quotes from other companies. I believe it was supposed to take a day for installation, but it ended up taking 2 1/2 days, meaning I had to work from home during that time, which is good and bad, I suppose. I do really like the windows.
